Initial Deposit and Contract Formation
– A binding contract between Tripkart Travels and the client is formed only upon receipt of the initial deposit amount for the specific tour package.
– The advance payment or token amount is non-refundable in all cases.
Postponement
– Clients can postpone their tour date only once for the same trip, subject to availability and potential additional costs.
Cancellation
– Upon cancellation, the client shall forfeit the entire amount as per below details:
Tour Packages
– 10 days or more before departure: 50% of the total package cost
– 7-10 days before departure: 75% of the total package cost
– Less than 7 days before departure: 100% of the total package cost
Hotel Bookings
– Cancellation policy varies depending on the hotel’s policy.
Cab Bookings
– 24 hours or more before scheduled pickup: No cancellation charges
– Less than 24 hours before scheduled pickup: 50% of the total cab cost
Bus Tickets
– Cancellation policy varies depending on the bus operator’s policy.
Train Tickets
– Cancellation charges as per Indian Railways’ policy.
Air Tickets
– Cancellation policy varies depending on the airline’s policy.
General Terms
– Cancellation Requests: Must be made in writing via email or online portal.
– Cancellation Charges: Are non-refundable.
– Refunds: if applicable Will be processed after deducting applicable charges within 7-14 working days.